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Opiniones de los miembros sobre SHERATON NEUES SCHLOSS HOTEL
4.3/5
18 opinión
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SHERATON NEUES SCHLOSS HOTEL
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+41 44 286 94 00
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The location is quiet yet walkable from all the main sights. The atmosphere in the restaurant is very quiet and intimate as well. While the breakfast selection was not the biggest, everything I tried was phenomenal.
Der Check-in verlief zügig und war im besten Sinne ein „Herzlich Willkommen“ geheißen werden im Hotel.
Die Einrichtung des Zimmers hat uns (positiv) überrascht. Das Raumkonzept ist durchdacht, hell, hochwertig und großzügig.
Das housekeeping leistet eine offensichtlich großartige Arbeit: es war alles perfekt sauber. Die Dusche war ein wahres Vergnügen zu benutzen!
Ansonsten gab es alle sonst gängigen Annehmlichkeiten, wie Nespresso Maschine, etc.
Als Langschläfer haben wir das Frühstück leider nicht nutzen können… Waren aber hell auf begeistert vom Front Office Personal, sowie dem engagierten Herrn an der Tür!
Die Lage des Hotels ist einmalig gut in Zürich!
Wir kommen gern einmal wieder!
Herzlich, Garry und Nils
Absolutely do not book. They canceled less than 24 hours before we were to check in because they overbooked. They chose to book us at a Sheraton for the wrong date and that costs significantly less without reimbursing us for the difference. Can’t even get ahold of the hotel to discuss the issue. You’re routed to Marriott bonvoy customer service and the only thing they can do is raise a complaint to the hotel. We are from the US and it’s our last night in Switzerland and they completely ruined it.
Toller Service!
It started with the amazing front desk staff who assisted us with luggage and made the check in a delightful process (and I have not said that before). They offered us juice or water when we checked in. Everyone working at the hotel had a very positive attitude and were genuinely happy to help us.
The room are decorated nicely but more importantly for me everything worked and was well laid out. The room is well insulated and we did not hear any sounds from outside. The quaint restaurant was great for breakfast.
The hotel is well located and easy walking distance to any of the major sites.
All in all a very positive experience.
Near to city center and friendly staff . And I heard they renewed in 2017 .
And way I recommend this hotel in Zurich .