HOTEL MAMELA ^{* * * *}

This hotel has large rooms and beautiful bathrooms. The pool area has plenty of seating with umbrellas and the service there is exceptional. The breakfast that come with the room is very average. We paid for the luggage service from the port which cost 15 euros per bag. The alternative is to take the bags on the cable car for only 2.40 euros. There is an 8 minute walk downhill from the top of the cable car to the hotel. The shops and restaurants are only 4 minutes walk away.

The atmosphere, pool, views, location, and newly renovated room made my stay at Mamela incredible. Very happy I stumbled upon this hotel but unfortunately the service was not high quality. I was told by one of the staff members prior to coming that the front desk associate can book taxis for you, I also read reviews stating this. On my first day I asked if it would be possible to have a taxi called to anacapri as we were going to dinner there, and the lady first said yes and then she said no with a rude tone. Definitely put a bad taste in my mouth for the rest of our time here. I spoke with other guests at the hotel and they told me the front desk booked multiple taxis for them. They also never greeted us ONCE while leaving or entering the hotel. The wifi did not work in our room. Disappointing… I would give this hotel two stars because of the service but the amenities and views bumped it up.

Great location and spacious room. We booked the junior suite and had a great stay. The receptionist were helpful but they need a better concierge service. The location is right at the center. Overall, I highly recommend it and most likely will book again.

Don't waste your money! Horrible service, terrible room, no Wi-Fi, no phone and was robbed! They don't care and their attitude about my stolen jacket left in the room inadvertently, was met with total disregard. They could not be bother to go look, make any inquiry and then they belittled me for being upset about my jacket. To them I should not care, as they said "it is just a jacket"
Any place that takes this as normal it not a reliable place.

Um hotel com requinte na Ilha de Capri. Tudo de 1a qualidade. Piscina com borda infinita. Quartos grandes, modernos e
Muito limpos. Quartos com varanda com uma vista maravilhosa de Capri. Comida deliciosa. Recomendo.