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4.5/5
23 opinión
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The staff is super welcoming and nice, I loved that too. I arrived in the morning and the guys at the reception immediately made my day so much better. Even people working at the 3rd floor breakfast place are happy to answer questions.
The room is so comfy I almost didn't want to leave it because it already had great views of the city that I could watch for hours.
The only downside is that the elevators are very busy around 9-10am, so just take the stairs to save time. Both the 3rd floor breakfast area and each guest floor have stairs available.
Just like others mentioned, the noise from the elevators might be a bit distracting during the night, but I had no problems with it because I was playing white noise on my phone and so it didn't disturb me.
- Emplacement idéal.
- Chambres confortables et propres.
Nous avons apprécié la literie même si le divan-lit lit aurait pu être plus douillet.
- Seuls petits bémols: temps d'attente important aux heures de pointe pour emprunter les ascenseurs et pas assez de tables pour le petit-déjeuner par rapport au nombre de clients, d'où une certaine difficulté à trouver des places (surtout si on est plus de 2). Les petits- petits-déjeuners pourraient être un peu plus variés pour les gens séjournant longtemps.
Cela ne nous a toutefois pas du tout empêché de passer un excellent séjour.
Biggest complaints - the floors are so small as to make it so that most rooms are relatively close to the elevators. This was pretty disappointing as someone who prefers not to be next to those. Also, my shower head had a pretty significant leak from the shower head threads. I shouldn't have to be the one to tell maintenance to fix that - housekeeping should report things like that so that customers never notice it. Lastly, the phone system has apparently recently been reprogrammed, so using it as the instructions indicate mean that it appears as though the entire staff is ignoring calls, when in fact, they're just not getting them at all.
Located centrally and near everything we needed.
Room HORRIBLE bugs all over the counters!!!
Was told they would spray and we came back 8hrs later and the bugs were everywhere on the counters my daughters were upset!
Went back down they said I could move rooms which we did. However we had no help moving rooms and moving 3 people after unpacking was a pain. I was told management would reach out and offer my points or something for the inconvenience. Sadly no one responded back and that was unfortunate. I always stay with Marriott and am a gold level member. I was also not thanked for being a gold member which is custom for Marriott’s.
Lastly this hotel definitely needs an UPGRADE it’s extremely dated and wore out.
The bar area was soooo dirty glasses everywhere!
Special thanks to Sergio from the lobby reception team. We told him that our parents arrived to visit us in the US (it was the first time in the US for them) to see their grandson for the first time. He promptly disappeared and brought us a baby bodysuit as a present for our baby boy. It was so nice of him!!! Thank you, Sergio!!!
The only problem was that we didn't have water for breakfast, which could disappoint a lot of people. It wasn't a big deal for us though.
Franchement je vous conseille vraiment d’y allez !