HÔTEL LES GRANDES ROUSSES * * * * *
Hotel
•
€€
2024
Recomendado
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2024
Hotel en el corazón de L'Alpe d'Huez que ofrece habitaciones amplias y bien equipadas y una refinada cocina local.
Es uno de los hoteles de visita obligada de la estación, en pleno corazón de Alpe d'Huez. Renovado por la familia Collomb, propietaria del hotel desde hace más de 60 años, Les Grandes Rousses ofrece una ubicación ideal y unas instalaciones de primer orden. Habitaciones espaciosas, acogedoras y totalmente equipadas para una estancia tranquila. Cocina regional refinada con productos locales. Una buena dirección.
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Opiniones de los miembros sobre HÔTEL LES GRANDES ROUSSES
4.4/5
34 opinión
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However, it's not a five-star hotel, mainly due to issues with the service:
• Room service breakfast: the experience was catastrophic. For the first three days, something was always missing: no plates, or no sugar, or just two small pieces of bread and two croissants, a very small bowl of jam, very little milk, and by the time the coffee brought up in cups reached the room, it was cold, etc. At 60 Euros for two, one would expect better. Thanks to Nicolas, it improved afterward, having reported these shortcomings to management.
• The pool – we used it once around 5 p.m. after skiing. There was no staff to organize the area. A pile of wet towels and hotel slippers were scattered in the tiny locker room and by the poolside. At the entrance, the floor was so wet and super slippery that a young woman fell at full length in front of me. It was pure luck that she wasn't injured.
• No safe – surprising for a suite at 600 Euros a night: we had passports from two different countries and valuables that we would have liked to protect.
• Housekeeping, more than sketchy. The beds poorly made: the bottom sheet not shaken with the crumbs from breakfast which we found in the evening in our bed and the dust on the furniture not vacuumed.
• The location is not ski-in, ski-out. That's a pity!
In conclusion, we travel a lot – mostly in 4-5 star establishments. This hotel is not a five-star hotel. The staff training leaves much to be desired. They are doing their best, but some basic skills are missing. Again, this does not concern the restaurants which are excellent.