THE WESTIN EXCELSIOR * * * * *
Hotel
•
€€€
2024
Recomendado
•
2024
Un establecimiento de primera clase con una gama más que completa de instalaciones.
Desde 1906, el Excelsior ha recibido a celebridades, estadistas y artistas. Situado en la Via Veneto, famosa por sus palacios, este hotel es tan notable como sus compañeros. Sus instalaciones son más que completas (centro de bienestar, piscina cubierta y spa), su hospitalidad es de primera clase y sus habitaciones son, por supuesto, excepcionales. Entre ellas, la Villa La Cupola, una de las mayores suites de Europa, ¡con una superficie de 1.100m2! Un establecimiento de elección si busca lujo, confort y refinamiento.
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Opiniones de los miembros sobre THE WESTIN EXCELSIOR
4.5/5
22 opinión
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I'm Bonvoy Titanium, I had a reservation for two rooms. One became an apartment with the help of SNA, and the other was also upgraded. The room was large, with comfortable beds and a large bathroom. I think the room itself and the apartment were renovated recently, but the bathroom was older.
The service was excellent, they gave us two connecting rooms - not something that has happened to us in a very long time in the Marriott system.
We also had breakfast, it was a buffet and quite varied.
I highly recommend the hotel.
BUT… the hotel needs a major RE-DO!!
The rooms are large but wow the furnishings are old and shabby, the carpets dirty and the beds and sheets have seen better days. Furnitures throughout is very dated and in disrepair. Yes I know we are in Rome and it’s old!!
Breakfast is fantastic with excellent offerings.
Staff is alright. Concierge lacks in ability to book tickets for any venues. Most hotels are able to at least assist with this. Although one concierge did say that he would telephone to make a booking for us.
Big concern was a doorman who seemed to have a “deal” going with a less than honest cab driver. We asked for a cab to the Vatican and were up charged €35 from this Tesla driving cabbie. Our return cab ride with another company was €12. That’s a BIG difference. The doorman was furious when we said we wanted to call an Uber when we were leaving today. We saw his Tesla buddy waiting in the parking area at the front of the hotel. Beware!!